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"...CHOSNN with you in mind...even with CHARACTERFUL imperfections..."
FREQUENTLY ASKED QUESTIONS (FAQs)
What is CHOSNN about and its mission?
Chosnn welcomes YOU to explore our TIMELESS characterful new & pre-owned antique, vintage, & modern treasures! Our mission is to always remind each other that we are CHOSEN. So, let us worship God, through Jesus, in Faith and Truth! The eclectic & eccentric selections that we offer are curated with YOU in mind: refined, with interest in and linking the past to the present while preserving for the future. Our buyer goes to EXTRAORDINARY lengths to discover and acquire the items that we offer to YOU! Thank you for your business. JESUS LOVES US!
What is the return policy for lot(s) purchased at your auction or as Buy It Now item(s)?
ALL SALES ARE FINAL, AS IS, WHERE IS, AS FOUND! Thank you for your business.
May I exchange an item purchased through Buy It Now?
No! We do not issue refunds nor store credit(s) UNLESS the item is eligible for a returm unders our "Item Not As Described Policy" listed on our website. Thank you for your business and for your understanding. Please see our Return Policy for more information.
When will my item(s) arrive?
AUCTION: You are solely responsible for the shipping of your purchase. We are happy to assist with the coordination. Please send us an email/call s(mailto:email/callinfo@chosnn.com)upport@chosnn.com (mailto:support@chosnn.com)or call/text: 712-322-7902.
BUY IT NOW: There are numerous factors that account for the delivery of your purchase: the time order was placed; if your order was submitted prior to the close of shipping; customer's instruction included with the order; and your location. Please contact us if you have additional inquiries: email/call s(mailto:email/callinfo@chosnn.com)upport@chosnn.com (mailto:support@chosnn.com)or call/text: 712-322-7902.
Thank you for your business!
Do you offer full-refunds or store credit?
No. We do not issue refunds nor store credit(s) UNLESS the item is eligible for a returm unders our "Item Not As Described Policy" listed on our website. Thank you for your business and for your understanding. Please see our Return Policy for more information.
May a customer pick-up an item?
BY APPOINTMENT ONLY! Please contact us by email at support@chosnn.com (mailto:support@chosnn.com)or by telephone 712-322-7902 . Thank you for your business!
How do I know that the clothes I have ordered fits?
Please ask questions about sizing PRIOR to bidding or purchasing. Also, each image for clothing displays the dimensions. Thank you for your business!
What is your general "Condition Statement"?
CHOSNN offers new and pre-owned designs for sale. Some items are without visible defects and others have characterful markings due to handling and use by the previous owners or from the manufacturing process. Nevertheless, our failure to state a condition does not imply that an item -- new or pre-owned -- is without defect. Please review all images and feel free to contact us with your questions or concerns by email: support@chosnn.com (mailto:support@chosnn.com)or by telephone: (712) 322-7902.
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